Privacy Policy

DubaiShoppe.com (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Who We Are

This website is operated by:

Al Zahra Al Nafesa Trading LLC
Jamal Building 1, Naif, Deira, Dubai, UAE
📧 Email: sales@dubaishoppe.com
📞 Phone: +971 562 301 781

2. Information We Collect

We may collect the following types of information:

a. Personal Information

Full name
Email address
Phone number
Delivery/billing address
Payment details (processed securely via third-party payment gateways)

b. Order & Transaction Data

Products purchased
Order history
Shipping and payment preferences

c. Technical Data

IP address
Device type
Browser type and version
Cookies and usage data (see Section 6)

3. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you about your order or inquiries
Provide customer support
Improve our website, products, and services
Send marketing emails (only with your explicit consent)
Detect and prevent fraud or abuse

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

Logistics and courier partners for delivery purposes
Payment gateway providers for secure transaction processing
IT and hosting providers who support our website infrastructure
Government authorities or regulators, if required by law

All third-party service providers are required to protect your data in accordance with applicable laws.

5. Data Retention

We retain your personal information for as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal obligations (e.g., accounting, tax laws)
Resolve disputes and enforce our agreements

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect usage statistics.

Cookies help us:

Remember your preferences
Understand user behavior on the website
Improve website performance

You can disable cookies through your browser settings, but some features of our website may not function properly.

7. Your Rights

Subject to applicable UAE laws, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your information
Withdraw consent to marketing communications
Request limitation of data processing in certain cases

To exercise any of these rights, please contact us at sales@dubaishoppe.com.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

All payment transactions are encrypted and handled by secure third-party processors. We do not store full card details on our servers.

9. Children’s Privacy

DubaiShoppe.com is not intended for use by individuals under the age of 18 without parental or guardian supervision. We do not knowingly collect personal data from children under 18.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of such websites. We encourage you to review their privacy policies before providing any personal information.

11. Policy Updates

We may update this Privacy Policy from time to time. All changes will be posted on this page with the revised effective date. Continued use of the website means you accept the updated terms.

12. Contact Us

For questions or concerns about this Privacy Policy or your personal data, please contact:

DubaiShoppe.com
📧 Email: sales@dubaishoppe.com
📞 Phone: +971 562 301 781
📍 Address: Jamal Building 1, Naif, Deira, Dubai, UAE

Thank you for trusting DubaiShoppe.com.